Coldwell Banker 30 Under 30 Winners from Canada Talk Real Estate, Leadership, Heroes, Dogs—and Selling Sunset

August 16, 2023
By Coldwell Banker Canada
Realtors Crystal Blezard, Tré Folkes and Josh Singh have joined the club of Coldwell Banker 30 Under 30 winners from Canada. That’s a big deal. Congrats to each of them! Congrats also to their families, their support teams and the brokerages where their talents in philanthropy, leadership and sales have a place to grow. 30 Under 30 winners are chosen from across 2,700 offices and 39 countries and territories in Coldwell Banker’s international network. In 1906, Colbert Coldwell and Arthur Banker were 24 and 28 years old, respectively, when they started the real estate company in San Francisco that still bears their name. Zoom wasn’t a thing back then, but it let us bring Crystal, Tré and Josh together recently to get their thoughts on the award and other things. Gotta say, lots of insight, lots of laughter, lots of hope.
Q: Okay, your honest first thoughts when you heard that you had won?
Crystal: I have a five-month-old daughter and I’m a realtor! My world is all babies and real estate right now. I didn’t check my email or go on social media, so the owner of Coldwell Banker The Real Estate Centre called me and said, oh, I hear congratulations are in order. I’m, like, for what?! I was shocked and surprised.
Josh: My heart sank, but in a good way. I was in front of the computer. I was dealing with a client’s situation. The email notification popped up. This isn’t legit, I thought. No way, no way, no way! I went to my broker and asked is this legit? Should I be happy right now?! A lot of emotions came at me at once. I almost cried.
Tré: I wasn’t on social media that morning. I had gotten my workout in and was heading for the office when our Broker of Record gave me a shout. I was super shocked and humbled. This was a silent goal that I had. I knew people from other real estate companies, and I always wondered, whaddya gotta do to get on that list?!
Q: Okay, Tré, whaddya gotta do to get on this list?
Tré: Try to be a good person. Be kind. Have empathy. Good people will then gravitate towards you and those are the people you really want to work with.
Q: Oppenheimer or Barbie?
Crystal: Between real estate and the five-month-old, I am planning to see Barbie, but it’ll be when it’s out of theatres!
Q: In what ways do you belong to your generation, and in what ways not?
Josh (Gen Z): I do use social media a lot because it’s what you have to do in today’s world to get your name and your branding out there. I can reach people around the world. But I’m very old school, too. I would rather meet you in person. Let’s go for a coffee, let’s go for lunch, let’s go for nine or 18 holes of golf. Talking business and playing golf is a perfect day.
Tré (Millennial): I love using social media. Being a digital native is millennial of me. But there are ways I’m not a millennial, too. I love my routine. Some people call me a grandpa. I go to bed early. I wake up early. I’m into self-care. That makes me appear older to my peers sometimes.
Crystal (Millennial): I think that part of being a millennial is being progressive, and I do consider myself progressive. I think I’m not so much of a millennial because I had to look up on Google what a millennial is supposed to be.
<laughter>
Q: Why real estate?
Josh: My father is a big influence in my life, and he’s my business partner, too. He’s also a civil engineer. He’s a Broker with Coldwell Banker. Growing up, I was always around blueprints and construction sites and real estate portfolios. He’s the reason I chose real estate.
Tré: My father is also a Broker with Coldwell Banker. We’re an athletic family. My brother Liam just finished up playing hockey in the American Hockey League, my dad ran at the Olympics and my mother was a long-distance marathon runner, so, sports taught us a lot about working hard and aiming for a goal. Real estate lets me help others achieve their goals, too.
Crystal: I have a different story. Real estate picked me. Real estate was never really on my mind. In my family, no one ever owned homes. Real estate was unobtainable. Self-employment was unobtainable. I was one of the first people in my family other than my mom to go to university. I got my degree. I was going to be a social worker. I had it all planned out. Then I saw a job posting for a real estate admin. I got the job and I’ve been in the business ever since.
Q: What is the most important quality for a realtor? How do you acquire it? How do you maintain it?
Josh: The most important quality is to not work for yourself. Don’t work for your own benefits, don’t work for your commission. Work for the people. Listen to people. Understand their situations. Every person is in a different situation. They confide in you. They tell you their whole world. If you are really going to help them with buying or selling their home, you have to listen.
I believe money is a byproduct of success. If you do good for people, good will happen for you. Have purity in your heart.
Q: Nice poetic turn there. Tré?
Tré: Empathy and kindness. First and foremost, you need to be a good person. With those qualities, you can build relationships and keep relationships. How do you build empathy? Go out and connect with people in a different setting than you’re familiar with. Hear people’s stories. The more people you talk to, the more you will see that not everyone comes from a privileged background. That puts things into perspective. That’s where you can learn to build empathy. You shouldn’t lose it if it’s engrained in you. The successful realtors and brokers I have come across are all kind people.
Crystal: What’s brought me to where I am in my career is being authentic. I am authentic to a fault. I am myself and I bring my full self into every situation I’m in. In real estate, you need to be authentic. Don’t try to be the same, don’t be a cookie cutter. We’re in a people business. It’s easy to get caught up and want to change to be other things. I’m Crystal Blezard. I’m a realtor, I’m a mom, I’m a human being.
Tré: I really like that.
Q: If someone had to describe what you do in a sentence, but not use your job title or any corporate jargon, what would they say?
Tré: Helping people believe in themselves and spreading positivity to get people to build a healthy and happy life with their families or partners.
Josh: Oooh, I like that.
Crystal: I’ll take this in a funny direction. I go through people’s homes when they’re not there! I’m a matchmaker.
<laughter>
Josh: Same! I’m available 24/7!

“I’m just doing my job to the best of my ability and doing everything I can for my clients,” says Crystal Blezard.
Q: What does home mean to each of you? Home, that four-letter word that we all chase, frame, market, write songs about, dream about, lose, cry over, move away from, return to, celebrate. What does home mean to each of you?
Josh: Two words: safe space. I can put my worries and stresses at the door. It’s where my loved ones are. I can sit there and relax and stay forever.

Josh Singh at the annual Dog Festival presented by the Coldwell Banker Homes for Dogs Project in Sarnia, Ont.
Tré: Somewhere where you’re happy and comfortable and, hopefully, stress-free at the end of the day.
Crystal: Home for me doesn’t necessarily mean a place. It’s security. Home is my family. Home is people, and my people are in my house, so house and home and people are all interconnected for me. Home is a place, yes, but it’s also people. It’s an environment you create. As realtors, we’re helping people create a new home, a place where you have your people through all of life’s changes.
Home is about my dogs, too. Chewie and Mookie. Chihuahua yorkies. They’re so needy. They sleep in bed with me. But I love them.
Tré: My parents said no dogs when we were growing up, but then my brother and I moved away from home at 18 to play hockey and they were, like, okay, now we’ve got to get a dog! I think they were a little bored when we were gone.
Crystal: You got replaced by the dog!
Tré: Ouch!
<laughter>
Josh: I still live with my parents. My mom, my brother, my sister-in-law we all want a dog, but my dad is, like, no chance! When I move out, I can get a dog. He’s, like, I’ve already raised you two, I’m not looking to raise another.
<laughter>
Q: Hero?
Crystal: Tough question, I’ve had so many. I’d say my mom. She was a single mom. She went to university, worked really hard, got herself into an amazing position later in life. I strive to work hard and do good for my kids.
Tré: My grandparents. I have one left on either side. They’re made it to 80 on one side and 92 on the other. Just to be happy and positive every single day right now means they’ve done something right. I want to be like them.
Josh: My father. My family moved to Canada in 2014 from India. He was one of the top engineers in the state and he went to work in warehouses just to support his family. I have seen him be happy with a smile on his face no matter what situation he might be in or what mood he might be in. That has inspired me.

Home is where my loved ones are, says Josh Singh. I can sit there and relax and stay forever.
Q: What is the biggest obstacle faced by young home shoppers? Do young people still want to be homeowners?
Crystal: The biggest struggle right now is interest rates and affordability. Everyone dreams of owning a home, but it somewhat feels unobtainable for young people, and that is super unfortunate. I like to try to educate people on options—co-signers, use those parents for good! It’s hard. Not everyone’s parents have a cheque waiting to help them buy a house. I think it is something that all young people want.
Tré: The biggest obstacle is affordability. If you don’t come from a fortunate family… I tell everybody in the market I serve, which is Toronto, which is expensive, you can look first at a condo and muster up some savings in a couple of years, invest with a partner. There are ways into the market, but affordability makes it hard for young people. Everybody I am around still has high hopes of owning property one day.
Josh: It’s lack of knowledge, too. A lot of first-time homebuyers need direction and proper guidance. Real estate is a deep world. It can be overwhelming. People are dealing with their life savings. That’s where we come in. Guiding them, listening to their wants and needs and making sure they’re more focused on the needs. I believe in long-term relationships and in nurturing that relationship over the years. Knowing what the right time is to refinance, based on the market.
It’s not just about the real estate you can buy in a month. It’s more a case of understanding this is what you should do for the next two or three months, this is how to get there, and then in six or seven months, we’ll start looking and get you to the perfect place you’re looking for.
Crystal: I think this is kind of what sets the three of us apart. We’re realizing that this is a long-term game. You don’t want to help just the one client get a house. You want to help all their family members to get a house, and to help them upgrade in two or three years as their life changes, as they’re having kids, when their kids are moving out. I think it’s just staying with them long-term.
Q: What’s the metaphor for what you do? Are you gardeners, in a way?
Crystal: Yeah, you plant a seed, and you help that plant grow throughout its stages.
Tré: Crystal hit it on the head with that one. You plant seeds, you water them, you see it through. You never want to see a plant that’s not healthy. You check up on it, making sure it’s in good shape. That’s a great way to explain it.
Q: Is there a question that you’re tired of being asked, or wish, for a change, that you were asked?
Josh: Let me go first. Will you cut your commission? is the question I am tired of being asked! That is probably the most commonly asked question in our industry, along with, how much of a discount can I get?

“Go out and connect with people in a different setting than you’re familiar with,” says Tré Folkes. “Hear people’s stories.”
Q: What do you say?
Josh: It depends on the situation, but, usually, I say no, but with an explanation. I try to point out that this is the value that I bring, these are the kinds of things that I will do for you. I like to compare it to law. We’re representing. We will represent you to the fullest and to the best of our abilities.
Tré: A question I wish I were asked more is: when would the right time for me to buy based on my specific situation? Someone who is interested in getting the full financial picture of their situation at their stage in life—that is the person with the question a lot more people should be asking.
Crystal: I just thought of a question while we were talking. It goes both ways. I want to be asked it and I don’t want to be asked it! The question is: what sets me apart?
Q: Okay, Crystal, what sets you apart?
Crystal: That’s an interesting question in this market because I’m not special, I’m not. I just work hard, and I care about people, and I want to make a difference in this business. I want to make a difference in an individual’s life. I’m not re-writing the wheel of real estate. I’m just doing my job to the best of my ability and doing everything I can for my clients.
Q: What is something you are watching or reading or listening to that you want to recommend to the rest of us?
Crystal: Mine is too predictable, I’ll let the guys go first.
Tré: What is it, Crystal?
Crystal: Selling Sunset, of course.
Tré: What?!! I can’t watch that show!
Josh: Me, neither!
Tré: It’s too, it’s too…I liked the first two episodes. I couldn’t get past the fact where they…oh, a billion, oh, okay, deal’s done, no stress.
Crystal: So good!
Tré: I think it makes the real estate industry look way easier than it is. It’s unrealistic! So, that’s probably why we have 5 trillion people wanting to be realtors!
Crystal: I hate-watch it! I love the unrealistic-ness of it. I binge it. I love the drama. I’m here for the drama.
Josh: I’m a huge fan of Suits on Netflix. I believe law and real estate go hand in hand. I love to say to my dad that I want to be the Harvey Specter of Sarnia real estate. I’ve watched every season. I’m re-watching it for the seventh time. I’ve learned a lot for my business from the show—his ethics, how Harvey carries himself and presents himself to his clients, no matter what level those clients are at, they are equal. It’s relatable.
Q: Seven times? Really? What’s with your fondness for repetition? I repeat, what’s your fondness for repetition?!
Josh: The first time you watch it, you see it for the first time. The second time you watch it you can either watch the exact same thing or you can focus on a different aspect of it. Don’t focus on the main character. Focus on the background, focus on the other characters, on what they’re doing, on what their body language says. There are a thousand new things to learn.

Sports taught us a lot about working hard and aiming for a goal, says Tré Folkes, whose father, Carl, represented Canada in the 4x400m relay at the Seoul Olympics, 1988.
Tré: I just finished reading Will Smith’s biography. I’m also reading Scarborough, which is fiction, but I love reading biographies. It’s really cool to see how Will Smith climbed the world, made all this money. He wasn’t educated. He didn’t pay taxes. He kinda lost his mind a little bit and started going on the downhill. In biographies, you can find positive examples of these people working hard and living a life that they really wanted to build for themselves. I recommend that. I just finished watching Succession. I don’t watch a lot of TV, but my brother got me on that one. It got a bit repetitive, but it was fun to watch.
Crystal: I should have lied about what I watch! The only other show I watch is 90 Day Fiancé! I’m a mother of a five-month-old and have two needy chihuahua yorkies, did I mention that?
<laughter>
Q: Do you three consider yourselves leaders?
<brief silence>
Tré: I would say that I guess people would view us as leaders, probably. But it’s kind of funny to think about when your friends look up to you and say, keep doing what you’re doing, it’s awesome, when you’re the same age as them.
Q: What’s the most important quality of a leader?
Josh: Teamwork. Make sure you divide the roles accordingly, depending on the team, to bring the best out of people. If somebody has a specific skillset, make sure those skills are properly used, either in the market or the community.
Tré: Being able to listen. My father is a mentor in the business. Having him so close to me has been awesome. He’s good at listening.
Crystal: One of the most important parts of being a leader is kindness. A leader needs to be kind. If you are kind to people, and they trust and believe in you, then you can be a leader.

Crystal Blezard, flanked by Tania Artenosi, Broker-Owner, Coldwell Banker The Real Estate Centre, and Karim Kennedy, CEO, Coldwell Banker Canada.
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A Familiar Interface: Christina Steplock joins Guiding Star Mortgage Group’s Online Mortgage Solutions Division

August 11, 2023
Christina Steplock remembered being confused about her own mortgage. It was a confusing time. Think 2003. TD Bank Financial Group had just acquired the Laurentian Bank branches in Ontario. Steplock’s own mortgage was caught up in the coming together of the financial giants. She remembered listening to the radio. A pair of mortgage brokers on a call-in show were answering common questions about mortgages. She called in with hers.
Before she hung up, they had offered her a job.
“True story. It was CKNX 920 in Wingham, Ontario, more than 20 years ago now,” said Steplock, the new Vice-President, Online Mortgage Solutions, with Guiding Star Mortgage Group.
“I get on the radio and I’m speaking to these brokers and I said what about this and what about that and they say why don’t we take this conversation off air because we don’t know the answers. We got talking and they couldn’t help me with the mortgage, but they said, you know what, how about we hire you?”
A strong desire to help mortgage clients
Steplock remembered her thought process:
“I was a law clerk/paralegal with a real estate law background. I liked a challenge. I had a strong desire to help people. I didn’t really know what mortgage agents did, but, I thought, I’ll do it. I took the offer.”
Steplock got her credentials and then turned that job with the mom-and-pop company after a year into a 20-year career with a national mortgage brokerage where she worked as a mortgage agent and a director of underwriters.
Christina Steplock, AMP, has now joined Guiding Star Mortgage Group, leading the Online Mortgage Solutions Division.
“It is a confusing time again for people and families who are trying to build their futures and who need mortgages,” said Shaun Westlake, Vice-President, Sales, at Guiding Star Mortgage Group.
“The Christina Steplock of today is exactly the person who could have helped the Christina Steplock back then solve her confusing mortgage questions, and who can help online clients today.”
Online mortgage solutions

Christina Steplock, AMP, Vice-President, Online Mortgage Solutions, Guiding Star Mortgage Group
Steplock oversees the building of a national online mortgage solutions division for the Canadian-owned Guiding Star Mortgage Group, which has a referral partnership with real estate company Coldwell Banker Canada
Guiding Star Mortgage Group is backed by Dominion Lending Centres National Ltd.
Steplock brings her expertise in residential mortgages (purchase, refinance, switch/transfer, spousal buyout, 55+, CHIP etc.), along with experience in small commercial and rental property purchases/refinances.
“I love private lending and alternative lending, whether it’s a construction build, an equity takeout, bankruptcy, poor credit or deals that don’t fit the box,” she said. “It’s a complete common-sense approach to a deal that lets me be creative with lenders/investors and the borrowers.”
Concentrating at first on the Ontario market, Steplock will develop a feeder and training system for mortgage agents who get referrals from Coldwell Banker real estate agents.
“We will make sure the mortgage agents we introduce to the Coldwell Banker channel have the depth and breadth of experience to deliver the solution a client is looking for,” said Westlake. “They will understand all the aspects of all the lending programs available to them via Dominion Lending Centres.”
The alliance attracted Steplock.
“I really like what Dominion Lending brings to the table,” she said.
“Their systems and processes are phenomenal. The training, the accessibility of people. It’s a culture of people genuinely wanting to help people be their best. That resonates with me.”
Steplock will be the central point of contact for online mortgage referrals from interested Coldwell Banker Canada real estate agents or members of the mortgage-shopping public, whether through:
- the mortgage calculator on the Coldwell Banker Canada website,
- the Guiding Star mortgage application link,
- the Guiding Star information number (1-866-684-2947, 1-866-MTG-BY-GS),
- her version of the Dominion Lending Centres My Mortgage Toolbox app, or other online channels.

“There’s a lot of room out there for education about mortgages, and for trust, too” says Steplock.
Efficiency for online clients
In her new position, Steplock again finds herself using technology to connect with folks. Her ability to communicate over the radio back then has evolved into the skill of communicating via online video now.
It’s not remote communication for Steplock. It’s just plain communication. Success comes from the ability to listen deeply and to get one’s personality and expertise across clearly.
“I don’t know that it’s the platform that makes it,” Steplock said.
“It’s about human beings. My office just happens to be virtual. That doesn’t mean it’s less successful than the workplace of somebody who’s driving two hours in Toronto when, technically, they live only a half hour away.”
In some ways, virtual communication is more real than in-person communication.
“If people run through the background of your screen, or their children or dogs or animals do, or if there’s an Amazon delivery, I think people are okay with that now,” Steplock said.
“It’s more forgivable and it’s more human. If businesses, especially in our world, do not have a virtual, internal division like this, they’re missing the boat. This isn’t going to go away.”
Quick online mortgage solutions
Westlake said many mortgage customers don’t require a bricks-and-mortar setting in which to meet with an expert as much as they need access to an expert.
“Not everyone has the time or the patience to drive to a meeting or to wait to have someone come to their office or their home,” he said. “For those clients, Christina will be able to quickly facilitate that transaction, quickly deal with that client and quickly deliver the mortgage solution to them.”
Mortgage education
The drive to find a solution for mortgage customers is the thread that runs through Christina Steplock’s career.
“That’s why I got into the business, because of my own personal experience,” she said. “The banks weren’t able to help, and I couldn’t get answers to my questions. The questions that mattered were the questions that mattered to me—not frequently asked questions that apply to everyone.”
Steplock said she has tried above all to treat clients as she wanted and wants to be treated—with kindness and respect.
“Those are more than just words to me,” she said.
There is a lot of room in the market for education about mortgages and what is possible with mortgages.
“There’s a lot of room out there for more trust, too,” Steplock said. “People need a trusted professional, someone who is there for them, offline or online, especially for those who might not fit in the usual box when it comes to getting a mortgage. That’s what it means to make a difference in someone else’s life.”
***

Safe at home: Steplock coaches daughter Leah and friends on the Brussels Tigers U13 Girls’ team in Brussels, Ont.
Christina Steplock by the numbers
Thousands: number of mortgages researched and delivered to Canadian customers so far over her career
56: in minutes, the average public transit commute time in Toronto. (Source: moovit, 2022)
30: in seconds, the commute to Steplock’s workplace office
21: in years, the time Steplock has been in the mortgage and real estate business
10: number of years coaching minor girls’ baseball
9.5: in times out of 10 Steplock says she can come up with a mortgage solution (“I am the type of person who will turn over every single stone until I can come up with a solution. Chances are if I can’t, nobody else can, either!)
5: number of years she hosted the Mortgage Talk Show with Christina Steplock on CKNX Radio (2006-2011)
4: age at which she started playing her first musical instrument—the organ
3: musical instruments played in high school jazz, concert and stage bands (clarinet, saxophone, trumpet)
2: professional accreditations earned (Accredited Mortgage Professional, residential mortgage specialist)
1: number of rules Steplock lives by. “Treat others the way I want to be treated.”
Editor’s note: the photo used in the illustration at the top of the post is courtesy of Christina Steplock’s daughter Breelle. (The QR code takes you to the super helpful Dominion Lending Centres My Mortgage Toolbox app.) The best way to reach Christina is christina.steplock@dominionlending.ca or 519-357-2558. Please note that this currently excludes provinces Saskatchewan, Manitoba, Quebec & Nova Scotia.
Fort McMurray’s Coldwell Banker United Changes Name, Gets Ready to Open New Real Estate Offices in Alberta

Broker-Owner Colin Hartigan’s real estate franchise based in Fort McMurray, AB, has changed its name. Introducing: Coldwell Banker United. A name change can be a watershed event. It’s a time for taking stock. Colin got his real estate and broker’s licences in 1998, then started his independent Plaza Commercial Realty, joined RE/MAX in 1999 and then moved to Coldwell Banker in 2006. His business is approximately 90% residential, 10% commercial. On the occasion of the new name, we caught up with Colin. He shared thoughts on going United, being a Zellers kid and expanding his Coldwell Banker business. He also shared the one word he believes is the most important in real estate.
What follows is a lightly edited version of the conversation.
Home
Q: You say Fort McMurray (444 km northeast of Edmonton) is home for you. You don’t always hear people say Fort McMurray is home home. Some folks come to McMurray to make their fortune…
CH: …and they leave.
Q: And they leave. Why is it home for you?
CH: Well, I’ve been here since 1986, so I grew up here. I’ve developed strong roots in the region, and I have a strong business network in the community. I’ve worked hard to build a strong reputation.
My dad was the manager of the Zellers franchise. He started as a stock boy and moved his way up. We moved here in 1986 from Victoria. I was 14 years old. By then, I had lived in 16 different communities because of my dad’s transfers.
Q: What do you know about the word “home” that others who have not moved around as much might not know?

Colin Hartigan, Broker-Owner, Coldwell Banker United
CH: When we were in Fort McMurray, my dad took a job managing the shopping centre. It was a relief. I finally got settled. Now I could develop lifelong friendships. Having lifelong friends makes it home. It’s all about the people, right? It’s about the people, not where you’re at.
Coldwell Banker United
Q: What made you change the name of your brokerage from Coldwell Banker Fort McMurray to Coldwell Banker United?
CH: In a way, we were forced to change, to be honest. The geographical boundaries in the province have been eroded due to technology. As a result, we can take listings in other locations in the province. And when we put the For Sale sign on the front lawn, having Fort McMurray on our trade name just wasn’t going to work any longer. The everyday realtor doesn’t want to be geographically bound any longer. The data and the technology are available to most agents across the province.
That’s why we’re opening an office in the Lac La Biche market (290 km south of Fort McMurray) on Aug. 15, and in the Cochrane market (35 km northwest of Calgary) on Sept. 1.
Team player agents
Q: Who’s the type of agent who succeeds with you as a leader?
CH: Someone who’s a team player, someone who is open to sharing. It doesn’t mean that they can’t keep their business strategies confidential. But I’m definitely looking for someone who, when we say we’re going to do a community event, steps up, someone who can show the community that we work together to sell houses.
Q: What else does that agent need?
CH: I think they need training. They need mentorship, they need coaching. They need someone who’s got their back and someone who they can communicate regularly with on the phone or in-person in day-to-day scenarios—contracts, forms, those types of things. So, the competition will be who’s going to deliver the full-service experience for that agent, with proper training and not doing it all virtually. Because virtual real estate isn’t for everybody, right?
Q: Does that help explain why you chose the word United for your new name?
CH: Let’s go back a bit. In 1991, I lived for a year in New Zealand as a Rotary Club exchange student. That year in New Plymouth changed my life. I went to a school called Spotswood College, and our rugby team was Spotswood United. I really like the concept of a team. In our office, each agent is competitive with others, but we have a strong team culture where we can all jump in the same boat and row in a similar direction and still have success. In a brainstorming session, Cheryl Tang, who is one of our agents, said it, too. As soon as she said it, it all made sense and away we went united on our name change.
Coldwell Banker Canada
Q: Speaking of change, what has changed most about Coldwell Banker Canada in the last couple of years?
CH: We have obviously had some other wonderful colleagues in the business who have come and gone. We’ve lost some and we’ve gained some over the years at Coldwell Banker. I think, up until recently at [the Gen Blue Canada conference in] Vancouver, we went through a phase where there wasn’t a lot of interaction between the owners. It just didn’t happen. We’re heading in the right direction again. The new owners want to see success in the Canadian market.
Fort McMurray
Q: What is one thing about Fort McMurray that you know that others do not?
CH: I’ll give you two. The first is how awesome the people are. Most people who live here are from somewhere else. When you go to a community event, there’s more enthusiasm and collaboration because we’re all here from somewhere else. It’s the opposite of being insulated from others because you’re from somewhere else. And the other thing that might surprise some about Fort McMurray is how beautiful the outdoors is. It’s really, truly off the charts.”
Advice for life, business
Q: What’s a piece of advice for life or business that you cannot forget, and who told it to you?
CH: Barb Wadell was her name. She worked for RE/MAX Fort McMurray. She told me that when it comes to real estate, there’s only one word that matters: consistency. Let’s be honest, we all struggle with consistency in our lives. It could be consistency about exercise, getting up on time, doing open houses on the weekend, sitting your office duty, or whatever. Consistency is the one thing we all chase. Doing something right once is not the same skill as doing it right again and again and again. And again. In business, if you consistently treat people well, and if you consistently follow your own path, you’ll have lots of success.
Can I give a shoutout to Gary Hockey, too? I haven’t met anybody else quite like him in real estate. The shake of the hand. His word was his word. He backed up everything he told me. He would call me often and ask me, “how are you doing, kid?” Just a lot of simple things, nothing complicated, but I knew he was there supporting in the background.
Q: What are you watching or reading or listening to these days that other people should be?
The book I’ve recently been reading is called The Grief Recovery Handbook by John W. James and Russell Friedman. Through COVID, and as we all age, and with the addictions issues that are out there, we are dealing with a lot more grief. There’s enough stress with the economy. There’s been a lot of tough psychological stuff in the last several years. And that’s changed a lot of people. It’s important to learn how to deal with grief.
Q: Fort McMurray itself has faced some adversity, as you know from up close.
CH: After the economy started to drop in 2015, we noticed there was a lot of negativity in the air. We wanted to do something about it. We came up with the #weloveymm slogan and hashtag. It was something we could all rally around during the wildfires in 2016 and the floods in 2020. I am very proud of what that social media campaign accomplished.
Q: What are your goals looking ahead?
CH: I have two goals. My sons are 19 and 20. One is about to go to college and the other one is still working. My goal is to get them out of the door safely and to be good humans no matter what they do. Goal No. 2, business-wise, is to continue to build our team and culture where people are having fun. At the end of the day in this business, if people aren’t having fun, then, who wants to be part of it? My goal is to really work hard to see if we can grow our brokerage and make sure that we’re having fun, too.
New Referral Partnership Between Coldwell Banker Canada and Guiding Star Mortgage Group Celebrates First Closed Transactions

July 26, 2023
The little get together between teammates at Coldwell Banker Canada and Guiding Star Mortgage Group on a patio in June in Exeter, Ont., was, in the history of business partnership lunches, modest.
What the two companies were quietly celebrating was remarkable: Coldwell Banker Canada and Guiding Star Mortgage Group had closed their first transactions in their new referral partnership.
Shaun Westlake, Vice-President, Sales, at Guiding Star Mortgage Group called it “nothing short of a phenomenal success story.”
Westlake added: “Guiding Star is a team that, effectively, had its first agents onboarded in January and, by May, we are already closing deals through that new partnership. It made sense to celebrate together.”
Strong, independent leadership
The referral partnership is an example of two independent lines of Canadian-based business able to intersect when the conditions are right, allowing a unique service to be offered to the consumer.

Karim Kennedy, CEO of Coldwell Banker Canada and Guiding Star Mortgage Group, at Gen Blue in Vancouver, May 2023.
“We continue to attract real estate and mortgage professionals in Canada who see the rich promise of a partnership that gives customers easy and helpful access to the expertise of both,” said Kennedy, CEO of Coldwell Banker Canada and Guiding Star Mortgage Group.
“Each company remains unique, and each company has strong, independent leadership,” Kennedy said. “What a referral partnership does is make possible a deal-by-deal collaboration of creative people backed by great tools and technology.”
Coldwell Banker Dawnflight Realty
Greg Dodds, the Broker/Owner of Coldwell Banker Dawnflight Realty in Exeter, Ont., was at the celebration lunch. It was his deal that made history.

For us, it was a no-brainer to get involved in the partnership, says Greg Dodds, Broker/Owner, Dawnflight Realty
“It definitely was a happy group,” said Dodds. “For us it was a no-brainer to get involved when the Guiding Star partnership was announced.”
After that announcement, Dodds’s go-to mortgage agent, Jeff Ruston, switched to Guiding Star, which is backed by Dominion Lending Centres National Ltd.
“That helped us out and it gave him access to more lending options,” said Dodds. “We’ve already put together some creative deals that we wouldn’t have been able to do before.”
Dodds said his working relationship with Ruston has been “supercharged” by the Coldwell Banker Canada-Guiding Star Mortgage Group partnership.
“It has worked smoothly because we already had that existing relationship with him and with [Guiding Star mortgage agent] Matt Doughty,” Dodds said. “The products he now has access to means he can do anything from finances, refinances, assignment deals, commercial deals, literally, anything.”
Coldwell Banker First Ottawa Realty

“I’m all in,” says Ross Webley, Broker/Owner, First Ottawa Realty
Ross Webley, the Broker/Owner of Coldwell Banker First Ottawa Realty, is also an early adopter of the partnership. Guiding Star mortgage agent Moe Baalbaki now works out of First Ottawa’s office in Stittsville, Ont.
“We closed our first transaction a week or two ago and there are more to come,” Webley said. “Things are looking good. The agents are trying him out. Moe is quick to respond. He’s knowledgeable. They like what they hear from him.”
Baalbaki attends the brokerage’s monthly business meetings and has hosted lunch-and-learn sessions for First Ottawa real estate agents. Webley said that when the corporate partnership was announced, “I jumped all over it. I’m all in on this. If it’s done properly, it will work.”
Webley said the working relationship with Guiding Star enhances the corporate tools that Coldwell Banker agents use to grow their business.
“I look at the agents as my clients and I want them to have all the tools and systems to do just that—to grow their business,” he said.

Ross Webley, right, with Moe Baalbaki, Guiding Star Mortgage Group agent, in the office in Stittsville, Ont.
“There are a lot more tools and technology now that assist Coldwell Banker agents, and this relationship with Guiding Star is just one more way that the agents can grow their business and satisfy their customers in what is a very competitive field.”
Coldwell Banker All-Points Festival City Realty

The partnership provides a distinct competitive advantage, says Donny Rivers, Broker/Owner, Coldwell Banker All-Points Festival City Realty
Donny Rivers, Broker/Owner at Coldwell Banker All-Points Festival City Realty in Goderich, Ont., is another of the partnership’s early adopters whose brokerages have closed transactions.
He said being able to offer another service to brokerage clients—a unique service, at that—convinced him to embrace and market the relationship.
“In my area, which is more of a rural setting, this seems to be something that gives us a distinct advantage over our competition,” Rivers said. “Nobody else is advertising this service at all, not one other group, not Royal LePage, not RE/MAX.”
Rivers said the work his brokerage has put into the trust it enjoys in the community is leveraged into more goodwill by the partnership.
“We’ve worked really hard to develop a good reputation and trust within our community and within our client base,” he said. “When we say, here’s someone you should at least have a phone call or a talk with who’s part of our larger group, I think the confidence is automatically there for the client.”

Shaun Westlake, Guiding Star Mortgage Group, VP, Sales, speaks at Coldwell Banker Canada’s Gen Blue conference in Vancouver, May 2023.
Interfaced or face-to-face
Guiding Star’s Westlake pointed to the different ways the partnership can take shape in real life. In Exeter and Goderich, it’s primarily a virtual arrangement. In Ottawa, it’s an in-person set up.
Interfaced or face-to-face, the partnership is working, he said.
“Those are two very different approaches to the partnership and the exposure of the partnership, and both are working very well,” said Westlake.
“There are other offices where people work in more of a hybrid arrangement. But whatever the arrangements need to be for the Broker/Owner, that is what we are doing. That flexibility will prove to be our success.”
“A better place to be” for mortgage agents
Westlake will judge the success of the partnership by its bottom line, of course, but also by a few other factors, including the continued growth of the share of his agents’ book of business that is referred by Coldwell Banker Canada.
“I would say that now, somewhere between 15% and 25% of the business that is coming in is from Coldwell Banker,” he said. “That tells me that we are actually building that Coldwell Banker referral relationship.”
Success will also mean more mortgage agents signing up with Guiding Star.
“We want to bring on mortgage agents that have depth and breadth of experience,” said Westlake. “Those are the people who are looking for a better place to be, looking for a team that provides more dedicated support to them, a team that actually does embrace the idea of being part of a team.”

Partnership in action: Guiding Star Mortgage Group Agent Dom Vetro explains the new My Mortgage app to colleagues at Coldwell Banker Fieldstone Realty in Halton Hills, Ont.
Success will mean the continued growth of awareness of the partnership.
“When we can walk in off the street to any Coldwell Banker office and say, Hello, I’m from Guiding Star Mortgage Group and people say, Oh, come on in, that, to me, will be the true testament of success,” he said.
And success will mean a few more celebration lunches, Westlake said.
“Next, I’m going to go to Ottawa and Goderich for a little celebration with Ross and Donny. I really couldn’t ask for more welcoming Broker/Owners than Greg and Ross and Donny and
Ron. What a great start.”

L-R, Westlake, Ron Hunter, Broker-Owner, Coldwell Banker Community Professionals and Dom Vetro, Guiding Star Mortgage agent, celebrate another first closed transaction over breakfast at Sunset Grill, Hamilton, July 2023.
Editor’s note: the pic of the celebration lunch at the top of the post shows, left to right, Greg Dodds and Kate Wuytenburg from Coldwell Banker Dawnflight Realty, and Shaun Westlake and Jeff Ruston from Guiding Star Mortgage Group, at Eddington’s of Exeter.
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Safe at Home: The Story of Friendship Between Coldwell Banker Canada and the Homes for Dogs Project

July 19, 2023
Donna Pyette surveyed the joyful scene at Fox & Hound Canine Retreat near Sarnia, Ont.—the dogs, the sunshine, the people, the laughter, the barking, the splashing, the community spirit—and she didn’t waste her words.
“This is unbelievable,” she said. “It’s really incredible.”
Pyette is the executive director of the Sarnia Humane Society. She was one of 2,000 or so people and the hundreds of dogs who turned out on a lovely day in June for the 5th Annual Dog Festival presented by the Coldwell Banker Homes for Dogs Project. The festival raises money and awareness to meet the plight of shelter dogs looking to be rescued.
The issue isn’t going away.
“Typically, for the Sarnia Humane Society, we see about 3,000 animals a year,” Pyette said. “That has increased substantially since Covid has ended. We’re seeing intakes of dogs, especially, that we haven’t seen in 30 years.”
The Covid exit has not been especially kind to dogs, who were adopted at elevated rates as so-called “pandemic pets.” In a routine year, the humane society’s 32 kennels would be half to three-quarters full, and the dogs would come in and get adopted out quickly, said Pyette.
“Now, the stay time is longer and there are more of them,” she said. “We’re full.”

Dock diving is a big attraction at the dog festival in Sarnia.
To the rescue
A little less full now. This year, the Sarnia festival adopted out 39 dogs (and counting) and helped raise $48,000 (and counting) for the humane society.
“It’s just the whole community coming together to support us and to support the vendors, to support Fox & Hound,” she said. “What’s really nice about it is that the dogs in our care that we brought along all have appointments for meet and greets with prospective owners”.
Creature comforts
Summer Scott attended the festival, too. Scott, an animal rescue veteran herself, is Vice-President, Marketing & Communications, at Coldwell Banker Canada. She was struck by the vital role that pets continue to play in the lives of their owners.
Scott said that inescapable fact has been underlined during a summer of forest fire evacuations in her home province, Alberta.
“When emergency evacuations are announced, evacuees are reminded to take three categories of things with them,” she said. “They’re told to take important documents and to take their medications—and they’re also told to take their pets.”
Scott said that those emergency evacuation orders answer the old hypothetical question, what would you take with you if your house was on fire?
“We are told to take proof of our existence and the medicine we need to stay healthy and to not forget the sense of home that pets provide,” said Scott. “Pets bring with them the precious feeling of home.”

Rob Longo, Broker/Owner, Coldwell Banker Southwest Realty, Sarnia, Ont.
“We love supporting Homes for Dogs”
Rob Longo was also at the festival in Sarnia. Longo is sold on the role that dogs and pets play in helping to make a house a home. Longo is the Broker/Owner of Coldwell Banker Southwest Realty. His brokerage sponsors and helps organize the Annual Dog Festival presented by the Coldwell Banker Homes for Dogs Project.
“We love supporting the Homes for Dogs event,” Longo said.
“The biggest thing that we find is when we’re selling homes, we’re not just selling houses. We’re selling a place for your family to live—yourself, the kids, the grandkids, all your pets and animals. And we know how important that is for homebuyers.”

Coldwell Banker Canada’s Homes for Dogs project in action.
Putting heart into Homes for Dogs
Karley Chamberlain worked for months to ensure the dog festival ran smoothly. Chamberlain is the Marketing Director at Coldwell Banker Southwest Realty in Sarnia. She said dogs deserve the same feelings of safety, companionship and love that humans rely on them to provide.

Karley Chamberlain at the 5th Annual Dog Festival presented by the Coldwell Banker Homes for Dogs Project, June 2023.
“You want to find a home for a rescue dog as much as you want to find a home for a person, just on a different level,” said Chamberlain. “It’s so easy to put your heart into something like that.”
That virtuous circle is why Coldwell Banker Canada representatives have dug into the Homes for Dogs Project. Homes for Dogs started as an initiative of Coldwell Banker in the United States. It’s been adopted by Coldwell Banker Canada, where affiliates across the country have volunteered time, organized supply drives, raised and donated money, taken to social media and hosted and helped at local adoption events.

“Home is where the dog runs to meet you!”
Globally, the Coldwell Banker network has helped to find forever (also pronounced “furever) homes for more than 100,000 dogs. The Homes for Dogs Project has reached more than 1.8 billion people on social media.
“At a corporate level, we love to get our hands dirty at our local shelter partner, the Alberta Animal Rescue Crew Society, where we help by cleaning enclosures, sorting supplies and socializing animals,” said Coldwell Banker Canada’s Scott. “Between raising awareness and monetary supports, Coldwell Banker Canada believes in trying to make a difference.”
Making a difference for the people whose lives are enriched by pets. And making a difference for the likes of Ziggy in Kelowna.
Crunch in Vancouver.
Bubba from Winnipeg.
And Kipper in St. John’s.
Safe at home
Coldwell Banker Canada’s Homes for Dogs Project is built on the priceless feeling known to homeowning dog lovers everywhere: home is where the dog runs to meet you.
That warmth deserves to be gifted back to the warmth-making dogs themselves.
“It’s a mutual thing,” said Scott.

Summer Scott, VP, Marketing & Communications at Coldwell Banker Canada, has more than a decade of animal rescue experience herself.
Coldwell Banker Canada, Guiding Star Mortgage Experts Share Helpful Insights Into Latest Bank of Canada Interest Rate Hike

July 12, 2022
The Bank of Canada has increased its key policy interest rate to 5.00%—a jump of 25 basis points from June and the latest of 10 rate hikes in the last 16 months.
If real estate is about location, location, location, the central bank’s rationale is about inflation, inflation, inflation.
“While CPI inflation has come down largely as expected so far this year, the downward momentum has come more from lower energy prices, and less from easing underlying inflation,” the Bank of Canada said in a statement.
“With three-month rates of core inflation running around 3½-4% since last September, underlying price pressures appear to be more persistent than anticipated. This is reinforced by the Bank’s business surveys, which find businesses are still increasing their prices more frequently than normal.”
Inflation in Canada has fallen from a peak of 8.1% last summer to 3.4% in May.
The Bank of Canada expects inflation to remain at about 3% for the next year before declining gradually to its 2% target by the middle of 2025, six months later than expected.
Housing prices received some of the closest attention from the Bank as it explained its decision.

Photo courtesy of Bank of Canada.
Housing prices and inflation
“The previously unforeseen strength in house prices is likely to persist and boost inflation by as much as 0.3 percentage points by the end of 2023, compared with the January outlook,” the Bank said its newly published Monetary Policy Report.
The upward revision to the inflation outlook is due in part to those higher-than-expected house prices, the Bank said. House prices increased in May for the second straight month. Increases in both prices and resales have been widespread across the country and stronger than predicted in January.

Courtesy of Bank of Canada.
A better seller-buyer relationship in Ontario
The Bank’s announcement came as little surprise to experts across the Coldwell Banker Canada-Guiding Star Mortgage Group network. Here, from the front lines, are some takeaway insights from the Bank of Canada’s interest rate announcement.
Marc Ronan, Broker/Owner of Coldwell Banker Ronan Realty, said the Ontario real estate market remains strong from a price point of view.
“The challenge is that our jobs sector is sadly lacking in employees right now,” Ronan said. “We’re short in the labour market in Ontario, drastically, and it’s creating an inflationary situation with builders and developers in the housing market.”
Ronan, whose market centers on the lucrative Golden Horseshoe area of southern Ontario, said he does not expect to see interest rates to drop for some time.

Marc Ronan, Coldwell Banker Ronan Realty, says interest rate hike is more of a global economy adjustment
“This is not a Canadian thing, we’ve still got a solid economy in the U.S. and Canada,” he said. “This is more of a global economy adjustment. Interest rates were too low for too long. It created massive inflation. And now we have to deal with it.”
That dealing-with-it has begun, he said, explaining that there is the beginning of an acknowledgement of the current reality between house buyers and sellers.
“In the last few weeks, since the June rate increase, we are seeing some product consistency that is giving the buyers a little more leverage to acknowledge the interest rate cost in purchasing a home,” Ronan said.
“The sellers are now starting to acknowledge that the market is not what it has been in the last five years and we’re seeing a better seller-buyer relationship where there’s more collaboration to get real estate transactions together now. I do see that being a consistent item necessary for the market to remain reasonable in the next six months to a year.”
No decline in prices in Surrey, B.C.
Bianca Myddleton, Broker/Owner of Coldwell Banker Marquise Realty in Surrey, B.C., agreed that record low rates over the past few years are gone.
“Today’s announcement has put the prime rate [the interest rate that banks and lenders use to determine the interest rates for many types of loans and lines of credit] at the highest it has been in 22 years,” said Myddleton.
“This rate is burdensome on those with variable-rate mortgages, HELOCs, and lines of credit,” she said. “Meanwhile, sales and home prices in Canada’s housing market have accelerated over 2023, which suggests that financial conditions have not been restrictive enough.”

Get the advice of a mortgage broker, says Bianca Myddleton, Coldwell Banker Marquise Realty
Myddleton said home sales have “slowed a little” in her are, but “the fall market will be a better indicator.”
She reports no decline in prices in the White Rock-Surrey area, and some price drops in Vancouver, but nothing significant. What she has started to notice is in the rental space.
“I do find people that have rental properties are starting to sell them because the payments have increased, and, in B.C., one can only raise rent 2% per year. This is going to add to the shortage of rental properties.”
Myddleton has also noticed that some buyers in her market sights are re-setting their sights on how much mortgage and how much house are within reach.
“I do find that people are having to qualify at two points over prime rate, so the person who was looking at a $1-milion home now has to set their sights a little lower in order to purchase,” she said.
Her advice for clients looking for a mortgage in the wake of the Bank of Canada’s decision to hike its rate?
“I encourage clients to make sure that they speak with a mortgage broker about all of the options,” she said. We won’t see low rates as we did in the past, and there are several options.”
Time to reconsider short-term rate approach
Shaun Westlake, Vice-President, Sales, for Guiding Star Mortgage Group joined the chorus of experts not expecting rates to come down anytime soon.
The Bank of Canada’s extended timeline to 2025 for inflation reaching its target of 2% caught his attention.
“This is a slight change to earlier commentary and expectations which leads me to think we are going to see rates well above 5% for a much longer period than we had previously expected,” he said. “Many were previously banking on rates starting to come down in early 2024. I no longer see that happening.”

Guiding Star Mortgage Group’s Shaun Westlake suggests reconsidering short-term mortgage rate strategy
Consumption levels and demand for housing will continue to rise and a growing population will mean more supply but also more demand for goods, all of which contributes to pressure on inflation rates, Westlake said.
“I expect that the interest rates we see today are going to be here for quite some time to come, so anyone who has been thinking short-term rates are the way to go should perhaps reconsider that approach,” he said.
A wallet wallop is around the corner for some Canadians, he said.
“We are getting into prime summer vacation time, people are still travelling, and spending,” Westlake said. “With inflation continuing to run above 3%, with interest rates not coming down any time soon, housing continuing to be in high demand, I do expect that this latest rate increase will start to really impact Canadians’ wallets.”
The final word from Ottawa
Ross Webley, Broker/Owner of Coldwell Banker First Ottawa Realty, said the Bank of Canada’s interest rate decision was tough news, especially for people with lower income.
“Obviously, most people need a mortgage, so it’s going to affect them,” Webley said. “Some people are not going to be able to enter the market because of it.”

Higher rates may present opportunities for buyers, says Ross Webley, Coldwell Banker First Ottawa Realty
Webley said he sympathizes with people in the market overwhelmed by all the information coming at them.
“Inventory is still low, but, in some cases, people are holding off to buy because they don’t quite know what to do—and I’m one of them. We’re looking to downsize but we’re a little afraid of the market. First, we have to find something. The rental market is tough. To buy is tough. A lot of people sit on the fence.”
Webley suggested that buyers keep in mind that, generally speaking, when rates are up, there’s pressure on prices to come down.
“If you need to buy, buy,” he said. “You can’t always just wait. I think there are opportunities to maybe get a better price on the house than you normally would a couple of years ago. Sellers have to realize that this is what’s happening.”
Welcome, Sarah Brophy-Platts! Coldwell Banker Escarpment Realty Gears Up to Help Serve Halton Hills in the Greater Toronto Area

July 5, 2023
Sarah Brophy-Platts, the Broker/Owner at the new Coldwell Banker Escarpment Realty office in Acton, Ont., politely paused the interview over Zoom to take a call from her local automobile mechanic.
“$78.50 for a light bulb?!!!” she asked, slightly exasperated.
It was mostly labour, she was told. The light bulb in question was in a difficult place to get to, she was told. “Okay, okay, approved, go ahead, I get it,” she said. “Aaargghh.”
Brophy-Platts knows her way around real estate brokerages—and automobiles, too. She knew she wasn’t being sold on unnecessary work. Systems are complex these days.
“The light bulb is in a tricky spot, he’s right,” she said. “So is the oil filter. It’s right up against a coolant pipe. You’ve got to know what you’re doing working in there.”

Coldwell Banker Escarpment Realty, Acton, Ont.
Escarpment Realty Broker/Owner runs on knowledge
Sarah Brophy-Platts admitted that she has “a need for knowledge and a need for understanding how things work, no matter what it is.”
Some credit for that trait goes to her father, John. A young Sarah Brophy was allowed to drive the 1991 Buick Regal when she knew the basics of how the car worked and how to keep it running.
“I grew up changing my own oil and changing the tires,” she said. “I did ball joints. I did tie rod ends. I did brakes. I did the windshield washer pump.”
On one occasion, suspecting the car had a faulty water pump, John took the device apart.
“And it was completely apart,” she said. “There was nothing I could do except figure out how to put it all back together. That was a difficult one, but I got it done.”

Coldwell Banker Escarpment Realty’s Sarah Brophy-Platts was voted Hometown Hero in Halton Hills.
Brokerage converts to Coldwell Banker
Sarah Brophy-Platts has carried that desire for knowledge and that skill for keeping things running into her business and into her community.
In 2010, after college, she got her real estate license and started on a team with RE/MAX, having left behind a previous gig as a video game marketer on big projects that included the launch of Playstation’s PS3.
“We helped sell the actual games in the cases, the actual disks,” she said, “but then everybody started downloading them. The industry had changed, so, I did, too.”
A few years later, she moved to Royal LePage as an agent, became a Broker of Record, then Partner, and then she bought the business outright in 2021.
Brophy-Platts now brings her agents and her knowledge of the business to Coldwell Banker Canada.
“Coldwell Banker Canada has made me feel comfortable from the beginning,” she said. “They’ve provided support and encouragement. I like the way that they do business. We’re a small town in Acton and we’re a small-town brokerage. We’re not massive. They support that. I like that idea.”
Paul Abbott is a Vice-President of Franchise Development at Coldwell Banker Canada.

Paul Abbott, VP of Franchise Development
Abbott said the arrival of Coldwell Banker Escarpment Realty means clients in Halton Hills have another experienced team led by a knowledgeable and innovative Broker/Owner.
“That brokerage exemplifies what it means to be a Coldwell Banker franchise,” said Abbott.
“They know their community, they know their business, they have strong technology and training,” he said. “They and the clients they serve are now part of the national and international Coldwell Banker network.”
Escarpment Realty joins Suzanne Clark, Broker/Owner of Coldwell Banker Fieldstone Realty in Georgetown, Ont., in serving customers in the area.
Community commitment
Brophy-Platts also brings to Coldwell Banker her commitment to the community of Acton (pop. 9,377) where she grew up. The affection for home goes both ways. In 2022, the Halton Hills Chamber of Commerce voted her Hometown Hero.
“I was so surprised,” she said. “It’s so nice to be recognized for things you don’t expect recognition for.”

Pumpkin Promenade in Acton, Ont. After the event, the jack-o’-lanterns are donated for feed to area farms.
In 2015, Brophy-Platts founded the Pumpkin Giveaway and, in 2020, in the throes of COVID isolation, co-founded and co-organized the Pumpkin Promenade.
Imagine more than 500 pumpkins carved into jack-o’-lanterns lit from the inside by little electric lights (the dollar-store variety, not the Volkswagen engine variety J ) and placed a-glow along the Town Hall Centre streets. That’s the Pumpkin Promenade.
“It’s just beautiful,” said Brophy-Platts.
“And it’s outdoors,” she added. “At the beginning, in Covid, it brought people out who were reluctant to be with each other inside, and it kept us all together. It has just kept growing.”
Brophy-Platts does these things to help keep community life humming.
“I do these things in the community because I enjoy them and my kid enjoys them, and I want to see my kid grow up in a town where we have sports and programs and fall fairs and all the rest that are worth going to—and staying for.”

Sarah Brophy-Platts is a Coldwell Banker Broker/Owner—and a character—in Acton, Ont.
Brokerage expertise
Keeping a close eye on all the moving parts of a real estate brokerage is second nature for Brophy-Platts.
There’s the law and the regulations and a code of ethics that the Brokers/Owner must know inside-out. The offer must be constructed on a solid understanding of rights and obligations. There’s the need for a deep knowledge of what buyers and sellers want and need. Market trends must be mastered. IT acumen is required. Emergencies call for calm navigation through, and opportunities need a creative eye to take advantage of. Agents require the latest in Coldwell Banker training and mentoring.
“I do love my job,” Brophy-Platts said.
“In real estate, I want to know how things work so that I can help guide the agents and help deliver the best experience possible for our clients who trust Coldwell Banker with the most important investment in their lives,” she said. “That’s important work.”

Sarah Brophy-Platts, Broker/Owner, Coldwell Banker Escarpment Realty.
Putting a deal back together
It can be painstaking work, too.
Brophy-Platts remembered being the selling agent for a property in what became an ordeal for everyone involved. In the mix were a tenant, a couple looking to buy their first property and the law.
“I felt bad for the buyers,” Brophy-Platts said. “It was eight straight months of trying to get the house closed. It wasn’t about me, it wasn’t about them, it was about the law and how things had to be written. They had no way out other than walking away from their deposit.”
Name-calling ensued. “They called me names. It was not pleasant.” The deal was in pieces. Like she did in the water pump episode, Brophy-Platts faced it and helped put it back together. “I accepted their anger and put it aside.” The deal closed. Foes became friends.
“We celebrated,” Brophy-Platts said. “Those buyers are wonderful people. We’re friends now. We stay in touch. We play baseball together.”
The takeaway for Brophy-Platts was that stress alters people temporarily.
“When people are under extreme stress, they are not the people who they actually are,” she said. “That is a good lesson for all of us to remember for life.”
What’s that sound?
Handling, diverting or defusing stress is the job of the Broker/Owner in modern real estate.
“Knowing preventative measures, knowing what to do when things don’t quite go as planned, that’s part of the job, too,” Brophy-Platts said.
Having those skills in a friend is invaluable. Recently, Brophy-Platts took a phone call from one such friend.
“She’s driving along and she’s like, Sarah, my car is going guh-guh-guh-guh-gug-guh-guh-guh. I was, like, your lug nuts are loose. Pull over.”
The friend thought she could make it the 20 minutes home. The realtor said pull over. The friend kept driving. They negotiated. The realtor convinced the friend. She pulled over. Good thing.
“I walked her through it, she tightened up the lug nuts, they were finger loose,” said Brophy-Platts.
Grand re-opening
Coldwell Banker Escarpment Realty’s grand re-opening happens July 14 from 2 p.m. to 7 p.m. at 2 Mill Street East in Acton. It’s an opportunity for Brophy-Platts to say thank you to the people who have meant the most to her along the road—her parents John and Min, husband Kris, son Gray, along with the professionals she works with and those who work for her.
Friends, colleagues, clients past and present, Pumpkin Promenaders, everyone from Acton, Georgetown, Limehouse, Rockwood, Guelph and beyond are welcome.
“Bring your questions about real estate or the market or just come by to say hello,” said Brophy-Platts. “We want people to see the knowledge at Coldwell Banker Escarpment Realty that is ready to be put to use to serve them.”
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Gen Blue Canada 2023 Keynote Speaker Recap

Gen Blue Canada 2023 wouldn’t exist without our amazing lineup of speakers, particularly the Keynote speakers who hold a special responsibility. Armed with energy, insight, emotion and entertainment, they set the tone for the beginning of each day and bring the energy as it comes to a close. We meticulously curated our speaker sessions this year and are thrilled with the turnout and positive feedback we have received. Here’s a recap of all of our amazing Keynote speakers!
Broker/Owner Day – May 30th
Drew Dudley
Drew Dudley kicked off the very start of our conference on May 30th, a day specifically for Broker/Owners. Drew Dudley, an author and leadership expert whose Lollipop Moment TEDx talk has almost 6.3 million views, literally rolled up his sleeves as the first Keynote speaker and shared his ink with us.

On his right forearm, the tattoo reads: I want to build a better life for myself, and a better self for my life. On the left, What would the man I want to be do?
“I realized that they’re called tattoos because you have to get two,” he said.
Drew has woven those two precepts into his theory of everyday leadership that he shared with our network at Gen Blue Canada. He stressed the vital importance in business of knowing your own personal values, or, in other words, knowing who you are.
“Individuals who have a very clear conception of both their own values and the company’s are, by far, the happiest and most productive and most committed to the organization,” he said. “The least committed, least happy, least productive employees are the ones who have a very clear concept of the company values, but do not understand their own and do not live their own.”

Drew Dudley in action at Gen Blue Canada 2023 in Vancouver.
Drew was a big draw for Brin Werrett, Broker/Owner of Coldwell Banker Local Realty in Regina. “I read Drew’s book [This Is Day One: A Practical Guide To Leadership That Matters] a few years ago after a friend recommended it,” Brin said. “I had really enjoyed his Lollipop Moment TED Talk. When I saw Drew’s name on the agenda, I was really excited to have the chance to see him in person.”
Brin said Drew’s strength is his ability to use stories to bring high-level concepts down to earth. “Drew is a great storyteller, which pairs nicely with his concepts and explains how anybody can be a leader in non-traditional ways.”

Drew Dudley, left, with Brin Werrett of Coldwell Banker Local Realty shared notes about leadership at Gen Blue Canada 2023.
Brin added that Drew’s wisdom has left a lasting impression on him and his brokerage. “There’s a few quotes in his book that stuck with me and ended up in my business plan and really helped to define some of the key pillars we wanted to implement.” In fact, Drew Dudley is on page 1 of Brin’s business plan in a quotation from the Empowerment chapter of the book, which Brin knows by heart:
“If you have a skill or develop a skill that allows you to outperform 90 per cent of the people in your organization, you’re probably going to make six figures. However, if you can become the type of person who makes everyone who works with you outperform everyone who doesn’t work with you, you become indispensable.”
Full Network, Day 1 – May 31st
Liz Gehringer
Our first full conference day opened with exciting celebration, as we had the pleasure of welcoming Liz Gehringer, President and CEO of Anywhere Real Estate, as our opening Keynote Speaker. Liz came with her usual enthusiasm and style, inspiring us with the impact of our global network, and reminding us just how far-reaching Coldwell Banker is. She spoke on the many initiatives of our vast company, and touched on the importance of collaboration and connection.

Liz Gehringer in action at Gen Blue Canada 2023.
“It was an honour to have Liz visit us in Canada. She is such an inspiring leader and her spirit and energy is so infectious. As a company that expands all across the globe, it feels great to have presence from the global leadership here in Canada when we host our national conference”
We are extremely honoured to have had Liz as our opening Keynote, and she perfectly set the tone for the rest of the conference to follow!
Daniel Lewis
Daniel Lewis, closing Keynote for Day 1, is an entrepreneur, author and motivational speaker and the founder of the award-winning tea company, T by Daniel. After a long day of learning and networking, Daniel definitely brought some much needed energy to his presentation and taught us many valuable lessons when it comes to life and conducting business.
His approach is people-focused, detail-oriented and non-traditional, but his teachings were very applicable (the acronyms definitely helped)! Daniel shared with us how we can embrace ‘The POP’, meaning the Power of Personality and how to be a real CEO- Catching Every Opportunity.

Daniel Lewis in action at Gen Blue Canada 2023.
Jimmy Schimmel of Coldwell Banker Local Realty was a big fan of Daniel’s presentation. “Daniel was so fantastic! He was entertaining, had crazy good energy, and engaged with the audience in a way that was easy to comprehend and applicable. Daniel was a great storyteller and highly motivational. He had great points that had everyone whipping out their phones to take pictures of the presentation slides because they were just that good!”
Daniel’s presentation had a particularly unique impact on Jimmy after he volunteered to help Daniel with a demonstration. His highlight for the presentation was a very interesting match of rock, paper, scissors- nothing beats rock- right Jimmy?

Jimmy Schimmel and his unforgettable game of rock, paper, scissors.
Although rock, paper, scissors might have been the highlight for Jimmy, his biggest takeaway was the importance of your personality. “Don’t sacrifice your personality, just be uniquely you. ‘Sacrificing your personality is like cutting off your wings to fit into a cage. In the end, you may find yourself trapped and unable to soar towards your true potential’,” Jimmy said, quoting Daniel.
Another key takeaway from Daniel’s presentation was that the only difference between ordinary and extraordinary is just a little extra, meaning doing the simplest little things can have the biggest impact. Daniel shared real-life examples on how this theory has applied to his business and the impact that a little ‘extra’ had on his success.
Needless to say, Daniel was energetic, engaging and a powerful storyteller. We left his presentation feeling inspired, energized, empowered to embrace our full potential and ready to let our personalities shine. The perfect way to end the day!
Full Network, Day 2- June 1st
Gerald Clerx
Day 2 started off in the early morning, and we couldn’t have asked for a better way to kick things off than with the incredible Gerald Clerx and his captivating keynote presentation, The Engagement Styles Matrix: The science of connecting with your clients. Combining entertainment and invaluable insights, Gerald had us hooked from the moment he took the stage. His unique blend of humor, knowledge, and inspiration left us both entertained and enlightened, setting the tone for an incredible day ahead.
Gerald started his presentation by introducing the audience to the four primary personality profiles of the DISC model: Dominance, Influence, Steadiness, and Conscientiousness. He engaged the crowd by having everyone stand up and identify with the profile that resonated with them the most, creating an interactive and energizing atmosphere as Gerald playfully teased each profile.

Glenn Kubish, our VP of Public Relations introducing Gerald Clerx
Once the audience grasped the concept of the different profiles, Gerald used the matrix to unravel the mysteries behind those moments when we find ourselves losing a listing presentation that we were confident about winning, or have a buyer walk away from a property we were certain they would buy. By examining the different engagement styles and understanding the diverse motivations of our clients, Gerald equipped us with the knowledge to adapt our approach, tailor our strategies, and effectively navigate these situations. With the Engagement Style Matrix as our guide, we can unlock greater success and ensure better alignment between our clients’ needs and our offerings.
One anonymous attendee praised Gerald Clerx, stating, “His industry knowledge, studied approach, and sense of humor make him pretty awesome”. Another attendee described him as “entertaining, well-spoken, and skilled at engaging the crowd.” It is evident that Gerald successfully connected with everyone in the room, leaving us with fresh insights on building client connections. What a fantastic way to kickstart the day!
Cheryl Bernard
Closing out the conference we had Cheryl Bernard, the multi-talented and magnetic 2-time Olympian, Olympic Silver Medalist, and CEO of Canada’s Sports Hall of Fame as our final Keynote speaker.
She began with a personal story of her first impressions during the 2010 Winter Olympics, giving us all a unique insider’s view of what such an event is like, and showing a glimpse of the humanity and emotions that can surface. She shared her experiences of competing at a high level in curling despite not being a young athlete, illustrating the power of determination and a positive mindset.

Cheryl Bernard with her Olympic Silver Medal.
As Cheryl invited us in to relive these special moments with her, moments that most people in the world will never have a chance to see, many of us were surprised to draw common parallels within ourselves, recognizing the universal similarities such as strong teamwork, ever-changing age, and the importance of standing up for oneself.

Cheryl Bernard in action at Gen Blue Canada 2023.
Her following stories about the aftermath of the Olympics involving the intense emotions that come with such an event, the public and personal reaction to the results, and the outpouring of support and celebration all combined to highlight the deep power of teamwork, responsibility of choices, and what it means to believe in yourself.
There were a few tears and many laughs from the audience as we were drawn into Cheryl’s colourful storytelling, and more than one attendee expressed their surprise at the impact they felt from her openness and humility.
Afterwards, a line up formed to meet Cheryl, and she generously allowed everyone that wanted to try on her Olympic medal, take photos with her, and she then took the time to speak with anyone that wanted to. Her passion and presence left us all feeling emotional, inspired, and a bit more fearless, and we could not have asked for a better closing Keynote!
Real Estate Luxury in Nova Scotia “at a Fraction of the Price of Other Locations in Canada,” Says Coldwell Banker Maritime Realty

June 20, 2023
Here are two stories from the Nova Scotia luxury real estate market that give you a view of what less-than-you’ll-pay-elsewhere buys in a high-end home.
“Although prices are the highest they’ve ever been in our province, they are still cheap by comparison to most other areas in Canada,” said Chris Perkins, Broker/Owner of Coldwell Banker Maritime Realty.
“It remains appealing because people are able to cash in on high real estate prices where they live to relocate to Nova Scotia.”
Exhibit #1:
The Kutcher Residence, 11 Glencairn Lane, Herring Cove, NS
“I love the story of this home,” said Perkins.
When the homeowners were choosing where to build, they walked up a hill and through the trees to find a stunning view of the Atlantic Ocean—from an enormous granite boulder. They sat on the rock. They took it all in. “They would incorporate the boulder into the design of the property,” said Perkins. “This is where they would build their home.”
Not everyone shared their vision. A first architect suggested they simply blast the rock out and build something conventional. A second architect—the now world-renowned Bryan MacKay-Lyons—saw what they were seeing. The boulder would stay and be incorporated into the structure.
“The house now hovers atop the boulder, just as they dreamed it would,” said Perkins. “The result is a serene retreat with stunning views of the Atlantic Ocean and the supertankers and ships that pass by.”

Through COVID, especially, people were dreaming of space and privacy, Perkins said.
The listing: $1,979,900
The Kutcher Residence is 15 minutes from Halifax.
The design harmonizes with the natural surroundings. A roof made of standing-seam Galvalume metal folds down towards the forested northern side, while the southern facade is entirely glazed, providing unobstructed panoramic views.
Approaching the property, you are invited through a portal to a protected courtyard—a transition from the natural landscape to the sea. The residence follows the principles of Feng Shui, employing an indirect entry sequence that gradually immerses visitors in the architectural experience.

“They would incorporate the boulder into the design of the property,” said Perkins. “This is where they would build their home.”
The passive solar approach maximizes natural light and warmth through expansive glazing and hydronic heating in the concrete flooring. The open plan stretches across the main living, dining and kitchen areas, bookended by two large fireplaces that create balance and focal points for gathering. The curtain glass windows enhance the connection to the water, seamlessly merging the horizon line with the interior environment.

Luxury at a fraction of the price of other locations in Canada, Perkins said.
Exhibit #2:
The Penthouses at The Roy, 2303-1650 Granville Street, Halifax, NS
“No other building showcases sweeping, panoramic views of the Halifax Harbour from the 23rd floor,” said Perkins.
“We hosted our brokerage launch event in the suite and more than 75 people easily fit into the grand living area,” he said. “It was a really amazing evening, with everyone at one point standing on the enormous balcony, watching the boats in the harbour as the sun set over the city. It was magic.”

The soaring view of The Roy at 1650 Granville Street, Halifax.
The listing: $3,584,900
At 3259 square feet and with breathtaking, panoramic views of the harbour, Suite 2303 is the pinnacle offering in the building. The suite boasts a designer kitchen with pure white quartz counters, Calacatta marble backsplash and hand-crafted Gaggeneau appliances. The great room is awash with natural light courtesy of 10-foot, floor-to-ceiling windows, showcasing white oak hardwood floors and a natural gas fireplace.

“No other building showcases sweeping, panoramic views of the Halifax Harbour from the 23rd floor,” said Perkins.
The primary bedroom has a large, walk-in closet and luxurious ensuite bathroom with a floating tub and heated floors. Two guest bedrooms, two additional bathrooms and a media room complete the suite.

“In Nova Scotia, you are never more than 60 km from the ocean,” Perkins said.
The building has secure indoor parking above street level, a car elevator and offers 10,000 square feet of amenities, including an indoor pool, sauna and steam room as well as a fully equipped gym and yoga studio. Residents may book social events in the expansive party room or attend business meetings in the conference centre. There is a library, a billiards table and a movie theatre.
Interest in Nova Scotia luxury
Perkins said the average price of a home in Nova Scotia has risen by 64% since 2020, an increase felt across all segments of the market, including luxury properties.
“Through COVID, especially, people were dreaming of space and privacy,” Perkins said. “Demand surged for waterfront properties and homes with amenities like a pool or gym. Those desires still exist today.”
Luxury buyers are coming mostly from Ontario and Quebec. With significant funds available to a majority of them, interest rates have not played a big factor in their calculations.

The soaring view from the 23rd floor of The Roy at 1650 Granville Street, Halifax.
“A fraction of the price”
While migration from Ontario has slowed down recently, immigration has increased significantly, said Perkins, adding that Nova Scotia is a destination.
“Here you are never more than 60 kilometres from the ocean,” he said. “People here get to enjoy nature on their doorstep, whether that’s hiking, a sandy beach, a visit to a vineyard or excursions like whale watching in the Bay of Fundy.”
The Nova Scotia luxury market is buttressed by everything that makes Nova Scotia special “at a fraction of the price of other locations in Canada,” Perkins said.
Editor’s note: the pic below celebrates the foresight and skill of the decision to build on the rock at The Kutcher Residence. Coldwell Banker Maritime Realty Broker/Owner Chris Perkins is your contact for more info about either luxury listing.
To the Rescue! Coldwell Banker Canada’s Southwest Realty Gets Set for Dog Festival This weekend in Sarnia

June 14, 2023
Karley Chamberlain of Coldwell Banker Southwest Realty in Sarnia, Ont., has a big weekend coming up for some loveable clients looking to find forever homes.
The popular Dog Festival presented by the Coldwell Banker Homes for Dogs Project happens Saturday, June 17, at the Fox & Hound Canine Retreat.

Karley Chamberlain of Coldwell Banker Southwest Realty
“We’ll have a full Shelter Showcase with as many rescue dogs as we can at the time,” said Chamberlain, who serves as a Marketing Coordinator in the brokerage.
“We’ll have a designated person with them, walking around with them the whole day, taking care of them, and we’ll have big bandanas on them saying Adopt Me, and they’ll be on stage, too,” she said. “Hopefully, we’ll get all of those dogs adopted.”
Dogs like Benji.

Benji at home in Camlachie, Ont.
Benji finds his way home
Benji was adopted as a puppy by Steve and Kristin Persichetti through the festival a couple of years ago. They think he’s a collie-retriever mix. They know he’s a character.
“He’s part of the family and he’s got personality,” Steve laughed. “He doesn’t have much of that retriever energy, though. He’s a little bit to himself at times, but, when he wants attention, he’ll come and ask for it.”
Benji’s eyes are mesmerizing, Steve said.
“He’s got this look in his eyes, almost human-like,” he said. “He moves his eyes a lot. Most dogs, I think, look around with their heads, but he looks around with his eyes, and it just reminds me of a human the way he does it and the way you can see the whites of his eyes when he looks up or sideways at you.”
Benji was rescued from northern Ontario. His heritage still plays out clearly and joyfully in Kristin and Steve’s backyard in Camlachie—in winter.
“He loves the winter more than anything,” Steve said.
“We had a rink during Covid and he’d be running on the ice like it wasn’t ice—all day long. I was flooding the rink, he was jumping at the water, it was freezing on him, he just wanted to stay out there.”

“Dock diving is exactly what it sounds like,” Chamberlain said. “There’s a big dock and a big pool and the dogs will jump in and try to fetch the ball, or whatever it is. So fun!”
A festival of dogs
The fifth annual festival takes place on four hectares of pasture at the sprawling Fox & Hound Canine Retreat farm, 15 km northeast of Sarnia. Last year, 1,500 people showed up. This year, double that number are expected.
“It’s the biggest event of the year for our brokerage,” said Chamberlain.
“All my agents love to participate in this,” she said. “Everyone is volunteering. Everyone’s family is volunteering. Some of our clients come back to volunteer. It’s a really awesome way for our office to collaborate. I think it’s a true testament to what our office culture is—supporting each other and supporting the community.”

Fox & Hound Canine Retreat
Besides the opportunity to adopt a rescue dog from the Sarnia & District Humane Society in the Shelter Showcase, attendees are promised a day of fun and learning. There will be:
- dock diving demonstrations ($10 for three tries)
- a dog agility course (free)
- a lure coursing track ($5)
- an off-leash play area
- dog trick shows,
- food and vendors, and
- a face painter, bouncy castle, dunk tank, giveaways, a raffle table and more.

Dogs in the Shelter Showcase are strays, surrenders and others that are part of a northern Ontario collection initiative. This pic is from the event in 2021.
Since 2019, more than 200 dogs have been adopted and $146,000 raised. That money, earmarked for the humane society, is where the $10 adult entry fee goes. Children and dogs get in free.
Those who are serious about adopting a dog can expect to be interviewed by a humane society representative. Questions include, do you have other pets? Do you have a fence yard? Have you owned a pet before? Do you own another pet now? and so on.
“An overall bond is also what you look for when you see potential adopters interacting with the dog,” Chamberlain explained.
“For example, do they know how to handle that size of breed? Does the dog seem to like them or want to run away? Are they aware of the dog’s history and how to handle it if it was from an abusive home or not house trained?
Dog people
Chamberlain herself is a dog person who works for a real estate company unique in its ongoing commitment to finding homes for dogs.
“We’ve been helping people find their homes for 117 years, and this initiative extends that to dogs finding their homes, too,” Chamberlain said.
“You want to find a home for a rescue dog as much as you want to find a home for a person, just on a different level. People love dogs. It’s so easy to put your heart into something like that.”
Homes for Dogs started as an initiative of Coldwell Banker in the United States. It has been adopted by Coldwell Banker Canada, where affiliates have volunteered time, organized supply drives, raised and donated money, taken to social media and hosted and helped at local adoption events.

Summer Scott, VP, Marketing & Communications at Coldwell Banker Canada, with a friend at the event in 2022.
Summer Scott, Coldwell Banker Canada’s Vice-President, Marketing & Communications, has been personally involved with animal rescue for 13 years.
“In Canada, not only do we advocate for this cause because it’s embedded into our brand, but also because it is something we all truly care about,” Scott said.
“I feel extremely lucky that I work for a company that recognizes the importance of giving rescue dogs and other animals a second chance at their”—at which point Scott pauses for just a beat—“fur-ever home.”

Dog Festival presented by the Coldwell Banker Homes for Dogs Project, 2022.
Happy ever-afters
The event requires the combined heart, money and work of volunteers, animal rescue staff and sponsors.
“We get the same sponsors coming back year after year with more and more to offer,” said Chamberlain. “This year our title sponsor is one or our very own agent-run businesses called Cozy Up Stays.”
The event also means lots of meetings for the Coldwell Banker Southwest Realty team.
“With our committee at the brokerage, we meet every other week for about three months,” Chamberlain said. “We collaborate on how to make the event different and unique and memorable.”
So that there will be more stories like Benji.
“He’s happy to have us in the house, we’re happy to have him, he’s just a great companion,” said Steve Perischetti. “I come back to the eyes. You can understand him and understand what he’s thinking, and we’ve bonded.”
Steve thanked the program and its sponsors through the years. He thanked wife Kristin, too, for nudging him along the path to adopt Benji. The couple had just gotten a new house, they were doing renovations, and Steve said he wasn’t quite ready for a dog.
“Sometimes,” Steve said, “you just jump in.”

Since 2019, more than 200 dogs have been adopted and $146,000 raised through the Dog Festival presented by the Coldwell Banker Homes for Dogs Project.